Privacy Policy for GOB (GoBankly)
Welcome to GOB (GoBankly). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform (gob.ng) and associated services.
By using GOB, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
When you use GOB, we may collect the following types of data:
A. Personal Information
Name, email address, phone number
Bank account details for transactions
Government-issued ID (if required for verification)
B. Usage Information
Transaction history (bill payments, airtime/data purchases, P2P transfers)
Login activity and device information
Comments, interactions, and engagement on the platform
C. Cookies and Tracking Technologies
We use cookies and analytics tools to improve user experience, track engagement, and ensure security.
2. How We Use Your Information
We use your information to:
Provide and improve our services
Process payments and transactions securely
Prevent fraud and unauthorized access
Notify you of updates, promotions, or security alerts
Comply with legal obligations
3. Data Protection & Security
We implement industry-standard encryption and security protocols to protect your data. However, no system is 100% secure, and users should take precautions with their account credentials.
4. Data Sharing & Third-Party Services
We do not sell or rent your data. However, we may share information with:
Payment processors for financial transactions
Legal authorities if required by law or for fraud prevention
Third-party services for platform functionality (e.g., analytics tools)
5. Account Termination & Deletion
You have the right to request account deletion at any time.
A. How to Delete Your Account
To delete your GOB account:
Send an email to [email protected] with the subject "Account Deletion Request".
Include your registered email and reason for deletion (optional).
Your account will be reviewed, and if no pending transactions exist, it will be permanently deleted within 7 business days.
- Your Account can be deleted by you in your profile section on GOB.
B. Conditions for Account Termination by GOB
We reserve the right to suspend or terminate accounts that:
Engage in fraudulent activities
Violate our Terms of Service
Use multiple accounts for exploitation
Threaten platform security or disrupt services
6. Your Rights & Choices
As a GOB user, you have the right to:
Access or update your personal data
Request deletion of your account
Opt out of marketing communications
Report security or privacy concerns
7. Changes to This Policy
We may update this Privacy Policy as needed. Users will be notified of major changes via email or platform notifications.
8. Contact Information
For any questions or concerns regarding this policy, please contact us at: [email protected]